Privacy Policy

Effective Date: 01/25/2025

Cool Moving (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

⸻

Information We Collect

We may collect personal information you voluntarily provide, including:

• Name

• Phone number

• Email address

• Moving details and service requests

• Billing and payment information

⸻

How We Use Your Information

We use your information to:

• Provide moving and relocation services

• Respond to inquiries and customer support requests

• Send appointment reminders and service updates

• Send SMS or phone communications related to your request

• Improve our website and services

⸻

SMS / Text Messaging

By providing your phone number, you consent to receive text messages from us regarding:

• Moving quotes

• Appointment confirmations

• Service updates

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP.

Mobile Information Sharing

We value your privacy and the security of your information. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

We do not sell, rent, or share your phone number with third parties for marketing.

⸻

Sharing of Information

We do not sell or trade your personal information. We may share information only with:

• Payment processors (to process transactions)

• Service providers necessary to complete your move

• Legal authorities when required by law

⸻

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

⸻

If you have questions about this Privacy Policy, please contact us:

Cool Moving

Phone: (215) 600-0057

Email: coolmoving@yahoo.com

⸻

Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted with an updated effective date.

Click Here